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| Sitemap Privacy Policy  |  ECOT is committed to serving our students and their families. Online education, as a growing trend, is often unfamiliar to our students at first and can provoke a lot of questions: Who do I ask for help with my homework? How do I contact my teacher? Who do I call for help with my computer? Who are my classmates, and how can I get to know them better? To address this need for timely, effective support for our students' non-curricular issues, ECOT offers the assistance of three specialists: the academic advisor, the educational technology advisor, and the student aide. The academic advisor schedules classes, contacts the students to provide schedules, and manages the student support provided by both the educational technology advisor and the student aide. The educational technology advisor is available to help students with online curriculum, computer software and computer hardware issues. Learning online is new to most of our students, so there are bound to be questions about our learning management system (LMS), our computers, accessing assignments, etc. The student aide helps students with immediate needs. Perhaps a student has had a hard time contacting her teacher, would like to report a problem with ECOT, or ask general questions about ECOT. Each support team operates out of our Columbus office, but focuses regionally to address student's issues with their location in mind. At ECOT, we aim to provide the best service possible to our students and their families. Our student support teams are always an e-mail or toll-free phone call away to ensure a positive learning experience.
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